- Exchange and return is a guaranteed right for all our customers and it includes all the products that we offer on our store.
- All products displayed on our store are subject to exchange and return policy according to the terms and conditions stipulated in this page.
- Returns or exchanges are possible if the product is in the same original condition at the time of purchase and wrapped in the original packaging.
- Return within two (2) days and exchange within seven (7) days from the date of purchase.
- Please contact us via the Contact Us page or via our phone numbers in order to request a return or exchange.
- Please photograph the product and send it specifying the address and order number to be replaced with another product in the event that the product is spoiled, has a specific defect, become defect within guarantee period for some products or is not exploited as agreed.
- The full amount will be refunded to the customer in the event that the product received is completely different from the product description on the product page of our website.
- We are not responsible for any expectations of the use of products by the customer that we did not mention on the product page of our site.